The captain’s “best guess”
The couple were transported to the ship inside a van with blacked-out windows. They were then sent to the captain’s office where the captain offered his “best guess.” He said that their daughter may have been washed overboard by a wave while she was in the pool on the ship’s front-bow. However, that may be unlikely, since the walls around the bow are high enough to prevent anyone from being swept overboard.
It was all too much for Mike and Annamaria to take. They were completely overwhelmed, tired, and heartbroken on what happened to their daughter. It was decided that the couple should rest for a while. They were taken to their daughter’s cabin to collect her personal belongings.