On that spring day in Milwaukee, Tousignant received a call from Carrie Ann’s school telling her that her seventh-grade daughter had been suspended for walking the halls without a hall pass. When asked if she would like to pick up Carrie Ann from the school’s office, her mother said no because their house was located only one block from the school. With the close proximity to the school, and Carrie Ann’s immediate suspension, Tousignant expected the seventh grader to arrive shortly.

“I figured she’ll be home,” Tousignant said, “but she never showed up.”