So What Else Is Airbnb Doing To Protect Their Customers?

Aside from the guaranteed host protection fee, Airbnb has also added more employees to its customer support team, as well as a 24-hour customer service support line. They have also added more “Trust Settings,” allowing hosts, as well as renters, to check whether Airbnb users are trustworthy or not.

Think Twice

Nowadays, Airbnb tries to ensure their customers that their safety and protection is also part of it’s top priority. And while the company will tell you to make sure you read the reviews of people, as well as make smart decisions before allowing strangers into your home, you can’t always know whether someone is trying to jip you or not. So before you decide to rent out your beautiful penthouse apartment, or summer vacation house to a virtual stranger, be sure to compute if the earnings are worth the headache of a ‘nightmare client’ before you do it. In the end, you will be the one cleaning up after the mess.